Skip to main Content
Leading transcribers to the TV industry 0800 0845 4418 info@take1.tv Call me back
  • Get a Quote
  • Book a Job

Frequently Asked Questions

  • How do I start using your transcription services?

    Simply call us on 0800 085 4418 to arrange for an account to be set up for you, then send us your completed booking form.

  • How do I get my recorded material to you?

    By bike, post, or via FTP - whichever is most convenient to you. Find out more about how to get work to us.

  • Where do I bike my material to?

    456-458 The Strand, London WC2R 0DZ. Find out more about contacting us.

  • How much will my transcripts cost?

    We have flexible rates and turnaround times to fit your budget.

  • I have lots of material to be transcribed, will you give me a volume discount?

    Call us on 0800 085 4418 and talk to us about your particular project. We will do our best to fit in with your budget and schedule.

  • Can you cut out the questions and just provide me with a transcript of the answers?

    You can choose whether you want the questions included, summarized or excluded. You can also choose whether you want your transcripts completely verbatim or without ums, ers, coughs etc.

  • Can you include shot-logs and music cues in my PPS?

    We certainly can. Sounds like our TX04 post production script is just right for you. View an example script.

  • Will you use digital voice recognition to produce my documents?

    No. Your transcripts will be produced by one of our highly experienced and accurate typists.

  • How quickly will I get my transcripts?

    You choose a turnaround time to fit your schedule. Same day to 5 day, and anywhere in between.

  • In what formats are finished transcripts delivered?

    Finished transcripts can be saved as Word files, RFT files, XML files, and are readable on both Mac and PC.

  • How will my transcripts be delivered?

    Completed scripts will be returned to you via email as a Word attachment. Find out more about Script Delivery.

  • I think I lost a transcript you did for me. Can I get a copy?

    Yes. We keep all completed script files on a server at our head office for up to 12 months, so don't worry if you have mislaid the original. Just call us and we will re-send your script free of charge.

  • What formats can you transcribe from?

    Anything from VHS and DVD through to DIVX and mp3. If you have another format, simply give us a call. Find out more about Formats.

  • Can you work from timecoded audio cassettes?

    Yes, and also timecoded minidiscs, timecoded DATs and timecoded mp3s - all of which can be made up on location.

  • How can I work digitally with Take 1?

    It's easy - just click 'upload a file' on our home page... but first, digitise your media. Once you have digital files (audio or video) you can upload them to us for immediate transcription (please ensure you call us first!) If you haven't already digitised, find out more about how to work digitally.

  • Can you advise me on making the switch to digital?

    Yes. Contact us to arrange an on-site meeting to discuss required equipment and relevant technical matters.

  • How often do I get invoiced?

    Your invoice will be sent to you as soon as the transcripts are completed. This helps you sign off all your costs for your production.

  • What is the guarantee of my transcript's confidentiality?

    We have several safeguards to ensure confidentiality. By using only encrypted email and/or our own FTP site, it is virtually impossible for files to go astray.  You may be assured that all of our typists have signed a confidentiality agreement safeguarding the content of your material.

  • What are your hours of operation?

    Our Head Office is open Mon-Fri 9am to 5.30pm. However you can deliver material to 456-458 The Strand, London
    WC2R 0DZ between 8.30am & 7pm Mon-Fri, 11am to 6pm Saturdays, and 12noon to 6pm Sundays.